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| Home :: Shipping & Returns |
Shipping & Returns |
| Shipping and Return Policy |
Payment Policy We accept Visa, Mastercard, American Express through PayPal payments. We do not accept money orders or personal checks. Shipping Policy We ship only to addresses in the continental U.S.A, Alaska, and Hawaii. To keep the cost of each transaction low, we ship out products thru USPS with priority mail when you order is under $20. If your order is over $20, we recommend shipping thru FedEx or UPS. The item(s) you order will be ordered from the home company, Chi Wellness Clinic, at the time that your payment is completed. Please allow at least 3 weeks for delivery to your physical address. No shipments will be made to PO boxes. Wellfood Market and Chi Wellness is not responsible for delayed, lost, or damaged items once they have been delivered for shipment. Returns Policy Merchandise cannot be returned without an authorization number. Shipments not having prior approval will not be accepted. All returns must contain the unused portion of the product, when applicable. Empty bottles will not be accepted. Any shipment returned for refund, credit, or exchange must be returned via UPS, and by traceable means, freight pre-paid, within 30 days after receipt of shipment. Return authorization number must be clearly marked in large letters on the outside of the package. Once your authorized return has been received, we will issue a refund or credit within 14 days. Refunds or credits will be for product only. Shipping and handling charges are not subject to refund.
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